Rowan Spazzoli

Strategist. Lecturer. Consultant

Bad Strategy Part 3/4: Mistaking goals for strategy

Over the next few days I’ll be looking at the “Four Hallmarks of Bad Strategy” from Richard Rumelt’s book Good Strategy/Bad Strategy. Each of these will be linked to a South African example and concluded with a tip to avoid that element of bad strategy.


The third element of bad strategy that Rumelt highlights is that of “mistaking goals for strategy”. He explains that many people and organisations set goals that they expect to act as their strategies. The example he uses is a company with the following “Strategy”:

“We want to grow revenues at more than 20% per year with margins at 20% or more” is mistaking goals for strategy”

Student Strategies

There was a student last year that told me their strategy was to get 75% or more for the course. Although this is an admirable goal, it isn’t a real strategy. There are many ways that it can be improved on. For example, having a set of coherent actions instead of just an objective would turn it into a strategy.

It’s easy to fall into the pitfall of substituting goals for strategy. The best way to test your strategy for this is to simply ask, “how?” If your strategy is even partly able to answer this then you’re on the right track.


Image was taken at the start of the Cape Town Marathon.

Song of the day: Day I Die - The National
Blog 119/365. Read more about my #365of25 journey here

Note this post was a little late, I thought I’d queued one up for yesterday but turns out I hadn’t 🙂

 

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The Friday Shoutout: Jonga

Today’s shoutout goes to one of the most exciting social enterprises in South Africa: Jonga. The CEO and co-founder, Ntsako, came and gave a talk to the students in the Strategic Thinking course.

Jonga describe themselves on their website as follows:

“Jonga is a tech start up and social enterprise that provides simple, low cost and most importantly community based alert systems for lower to middle income households. It consists of an alarm and app combo that notify you and allow you to panic when being burgled or just allows you to panic when experiencing or witnessing crime whilst in the streets. It then sends a panic notification along with your location to all the Jonga app users within the area. Its purpose is to allow for real crime reporting, making people aware about potential threats in the vicinity and lastly prompting community watch responses.”

Launch

The team launched their device last week, after an extensive period of development. They’ve made some great partnerships over that time, including media houses, angel investors and startup competitions. And they’ll be rolling out their devices in association with Santam, one of South Africa’s biggest insurers.

Did I mention that all they are did all of this during their undergraduate degrees?

I am in awe of the work done by this team, and cannot wait to see what the future holds for them!


Image was from today’s guest lecture about Jonga delivered by Ntsako.

Song of the day: Major Happy - Fred V and Grafix
Blog 118/365. Read more about my #365of25 journey here

 

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Bad Strategy Part 2/4: Failure to face the problem

Over the next few days I’ll be looking at the “Four Hallmarks of Bad Strategy” from Richard Rumelt’s book Good Strategy/Bad Strategy. Each of these will be linked to a South African example and concluded with a tip to avoid that element of bad strategy.

Note: this post discusses strategy in South African politics. It is not an endorsement for the party being discussed. It is instead an analysis of a shortcoming of their strategy.

The second element of bad strategy that Rumelt highlights is that of “failing to face the problem”. He explains that failure to identify problems means that your strategy is ultimately just a wish list. In order to craft an effective strategy, you need to understand why things haven’t worked well in the past and confront this.

SA Example: The White DA

The Democratic Alliance has been trying everything they can to get into power at a national level. They have made advances in some regards, having won some big local level elections last year.

However, I don’t think that their existing strategy will ever get them in to power at a national level. And the reason is because they are continuously failing to address a fundamental problem:

The DA is perceived to be the party of and for white people

And many South African voters either don’t like this or are scared of what this might mean if the DA get into power. Regardless of whether these fears and dislikes are valid, they are what people perceive, which ultimately direct their voting.

The DA have never tackled this issue head on. Their 2014 National Manifesto and their 2016 Local Manifesto did not contain the word “white” once. They 2016 manifesto used the word “Black” on one ocassion and doesn’t use the word “race” at all.

Some might say that this can’t be the case because now they have a black leader. But I’d argue this has done little to address the problem. They need to find a way to do this if they want to achieve their objectives.

 

Face the problem

 

The solution to this pitfall is simple in theory and difficult in practice: face the problem head on. Avoiding it gets you no where. In tackling the underlying problem, it allows for the development of a more effective strategy


Image is from the 2014 elections when everyone was posting pictures with their thumbs and stamps. I was feeling left out so posted this homemade version to social media.

Song of the day: Zedd - Stay
Blog 117/365. Read more about my #365of25 journey here

 

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Drive

One of the things I love about my consulting work is driving out to our offices in Stellenbosch. I’ll usually do so twice a month but this week I’ve been out there four times.

The drive itself is really pretty, especially after turning off the N2. There are so many wine estates, animals and dams.

Apart from the scenery, I find the driving to be really soothing. It’s time I can spend with my thoughts, listening to music and being mindful.

After chatting about this, Jared and I decided that we’re setting out to do a long drive tomorrow. We’re going to head out to Cape Point via Muizenberg and return via the Atlantic seaboard.

Definitely going to go on more little road trips once my work load lightens up 🙂


Image is of some cows, taken on the road today. Our beef project is nearly finished, thank goodness!

Blog 112/365

Song of the day: Incubus- Drive

Being okay with letting people down

I’ve always taken pride in not letting people down. I reply to WhatsApp messages and emails as quickly as I can. I get my work completed on time and at a high standard. I follow up in areas I need

But I’ve reached a point where I am unable to keep up that level of perfection. I’ve got too much going on, and juggling it has been quite difficult.

There are emails from students from earlier this week that I haven’t been able to get to (and I usually reply in 24 hours). One of my consulting projects has missed a few of its deadlines. And I haven’t been able to sort out a bunch of admin that I had promised to do in various areas.

My natural reaction to this is anxiety and guilt. I’ve let people down.

But in reality, there are two potential scenarios. Either the people are not concerned, and therefore I shouldn’t stress. Or they are concerned/upset, which I don’t really have control over. And I can give it my best, but beyond that they’re going to have to deal with a bit of frustration.

This point may seem rather negative. But in fact, I’ve been thinking about this all day and realized it’s rather liberating.

I’ll give my best in every way I can. But if i can’t, it’s okay.


Image is of some Bonsmara cattle I saw on the way home today. This beef project needs to end soon.

Blog post: 109/365

Song of the day: Axwell^Ingrosso – Dreamer

The Upside

A while ago I read a post by Tynan, one of my favourite bloggers, where he talked about his Bentley getting totalled. In it he describes how his constant training to maintain a positive outlook helped him see the good in the situation. He describes being happy his fiancé wasn’t hurt, glad that something bad can happen but he’s still okay, and pleased that he was able to remain calm.

It then turned out that the person didn’t have insurance, but he still outlines why he was positive about this (see the post, linked above, to see how).

Practising the upside

I was reminded of Tynan’s post today. I got to my car this morning and saw that someone had hit into it (as pictured above). My immediate gut reaction was anger and frustration. But I caught these feelings before they altered my mood and tried to picture Tynan’s reaction to the situation.

The thoughts that followed were all about the upside:

  • I can still drive the car, otherwise I wouldn’t be able to get to my meeting in Stellenbosch.
  • The person left a note with their number. Therefore I could contact them and get their insurance details.
  • This note was still there (and readable), despite it raining the night before.
  • I now knew the procedure for dealing with an accident because I’d had one just the other day.
  • I hadn’t yet taken my car in for my previous accident. So now I could do both at the same time.
  • There would be something to write about in my blog today.

And just like that, an event that had the potential to ruin my whole day was turned into an array of positives. I’ve hardly worried about it at all. I’ll call the person tomorrow, get their details and sort it out at the same time as my other incident.

By managing my reaction, and seeing the upside, I was able to manage the situation and my emotions. In doing so, an event that I had no control over had no control over me. And the rest of the day proceeded as normal. In fact, it was a pretty great day.


Image is of the accident 🙂

 

Song of the day: Goldfish - Hold your kite
Blog 108/365. Read more about my #365of25 journey here

 

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Fat and Funny

This morning I put on a blue v-neck shirt that I’ve been wearing for years. It’s always been just the right size. But today it felt tight. Really tight. And in my semi-conscious pre-coffee state I decided that I had officially become fat.

It was on my mind the whole day. When I chose lunch, I decided to go for the healthy salad option. I didn’t have my usual mid morning snack. And I resolved to start running more.

While walking on the promenade this evening Jared was eyeing me out with suspicion. Clearly he had noticed I had gotten fat too.

“Is that my shirt?” he said.

It was

And it was 3 sizes smaller than my shirt.

And then we went and grabbed ice creams.

Stand up comedy

On an entirely different note, I’ve been contemplating doing stand up comedy for a while. I really enjoy telling stories and love the thrill of public speaking. So this evening I committed to doing a stand up comedy gig at some point this year. I’m going to try and find an open mic night or something and give it a go. Who knows, maybe I’ll be the second famous comedian by the name Rowan.


Image was taken post-ice cream. Holly, I know you’re reading this and I’m really sorry about the picture. You can shout at me next time you see me.

Song of the day: North End Nightlife - Headphone Activist
Blog 107/365. Read more about my #365of25 journey here

 

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The Pleasure of Being Present

Two moments stood out for me today as being moments when I was fully present. The first was while sitting on the couch at home, staring out the window. I was immersed in the view of the fading orange hue over Devils Peak. Everything around me fell away and I sat with that scene entirely.

The second was, oddly, while I was washing dishes. I found a Headspace session on cleaning and gave it a try. With a little bit of guidance I was able to sink into the current moment. I experienced it fully, and stayed present with what I was doing.

These two moments are fairly ordinary. But my experience of them was altered by being mindful about what I was doing. And it brought a certain, simple joy.

From this experience, I know that my daily meditation is enhancing my ability to be in the moment. Which is just another reason to keep on doing it 🙂


Image was taken while trying to decide what veggies to buy for Sunday lunch. In the end, I settled on a roast chicken. It was much better than the vegetables

Song of the day: House of the rising sun - The Animals
Blog 106/365. Read more about my #365of25 journey here

 

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