Rowan Spazzoli

Strategist. Lecturer. Consultant

Broken streaks

Over the past week I’ve broken all 3 of my big streaks. I’ve been too tired to do Yoga, particularly as I was leaving home at 7 and getting back at midnight all of last week.

I thought I had meditated the one morning so didn’t do so in the evening. And my streak of 71 days ended as a result.

On Wednesday I wrote up a bunch of blog posts to automatically post because I knew work would be too hectic. I thought I’d written one for Saturday but turns out I hadn’t. And on Sunday morning I woke up with two messages asking what had gone wrong.

The truth is that I’ve been too overwhelmed to properly put effort into these activities. I’ve tried to find ways to mitigate this but at some point I wasn’t able to.

I broke the streaks

Getting back on the train

Initially I was quite angry at myself for this. I’d put so much effort into maintaining them and it felt like I had lost all that hard work.

But I haven’t.

I still have 121 blog posts.

I’ve still meditated 71 times this year.

And I’m trying to build a new habit around an exercise I find really difficult.

So I meditated an extra time on Friday. I wrote an extra blog post on Sunday. And I’m going to do an extended exercise session when I’m feeling less sick. The momentum hasn’t stopped. In fact, in spite of the chaos I’ve managed to keep my habits going. The momentum has pushed me on.

I’m still on track, and my personal institutions have helped keep me there.

And I’m proud of myself for doing this.


Image was taken in 2013 while I was on a run in Newlands Forest. I had stumbled across this run down shed which, oddly enough, I’ve never been able to find again.

Song of the day: Battle Symphony - Linkin Park (actually, the whole One More Light Album)
Blog 121/365. Read more about my #365of25 journey here

 

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Bad Strategy Part 4/4: Bad Strategic Objectives

Over the last few days I’ve been looking at the “Four Hallmarks of Bad Strategy” from Richard Rumelt’s book Good Strategy/Bad Strategy. Each of these will be linked to a South African example and concluded with a tip to avoid that element of bad strategy.


The fourth and final element of bad strategy that Rumelt highlights is that of “bad strategic objectives”. He explains that there there are two types of bad strategic objectives:

  1. Dogs dinner objectives: instead of having one or two key strategic objectives, an organisation will try to write up a wish list.
  2. Blue sky objectives: a “blue sky objective” is a simple statement with no path to achieve it

South African Example: Kauai Straws

I saw a great example of this the other day. I was at Kauai and noticed that they’d put a sign up that said they were no longer serving their drinks with straws. This is a really great initiative because single use straws are an unnecessary waste.

However, the sign also read that if you did want a straw you could ask the cashier for one. And clearly the cashier had gotten frustrated with this, so they moved the straws to next to the sign.

This nullified Kauai’s entire strategic objective to eliminate straws. Because it was a “blue sky” objective that didn’t have a path to achieve it

Setting good strategic objectives

Setting better strategic objectives involves two main considerations. First, keep them simple and focused. Test them by seeing if they can be recited easily by anyone they apply to.

Secondly, set objectives that have paths to achieving them. If you want to remove the straws, find a substitute or get rid of them entirely. Set tangible links to how your strategy will be successful, otherwise it is meaningless.


Image was taken at the Kauai 

Song of the day: Mitis - Away
Blog 120/365. Read more about my #365of25 journey here

 

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Bad Strategy Part 3/4: Mistaking goals for strategy

Over the next few days I’ll be looking at the “Four Hallmarks of Bad Strategy” from Richard Rumelt’s book Good Strategy/Bad Strategy. Each of these will be linked to a South African example and concluded with a tip to avoid that element of bad strategy.


The third element of bad strategy that Rumelt highlights is that of “mistaking goals for strategy”. He explains that many people and organisations set goals that they expect to act as their strategies. The example he uses is a company with the following “Strategy”:

“We want to grow revenues at more than 20% per year with margins at 20% or more” is mistaking goals for strategy”

Student Strategies

There was a student last year that told me their strategy was to get 75% or more for the course. Although this is an admirable goal, it isn’t a real strategy. There are many ways that it can be improved on. For example, having a set of coherent actions instead of just an objective would turn it into a strategy.

It’s easy to fall into the pitfall of substituting goals for strategy. The best way to test your strategy for this is to simply ask, “how?” If your strategy is even partly able to answer this then you’re on the right track.


Image was taken at the start of the Cape Town Marathon.

Song of the day: Day I Die - The National
Blog 119/365. Read more about my #365of25 journey here

Note this post was a little late, I thought I’d queued one up for yesterday but turns out I hadn’t 🙂

 

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The Friday Shoutout: Jonga

Today’s shoutout goes to one of the most exciting social enterprises in South Africa: Jonga. The CEO and co-founder, Ntsako, came and gave a talk to the students in the Strategic Thinking course.

Jonga describe themselves on their website as follows:

“Jonga is a tech start up and social enterprise that provides simple, low cost and most importantly community based alert systems for lower to middle income households. It consists of an alarm and app combo that notify you and allow you to panic when being burgled or just allows you to panic when experiencing or witnessing crime whilst in the streets. It then sends a panic notification along with your location to all the Jonga app users within the area. Its purpose is to allow for real crime reporting, making people aware about potential threats in the vicinity and lastly prompting community watch responses.”

Launch

The team launched their device last week, after an extensive period of development. They’ve made some great partnerships over that time, including media houses, angel investors and startup competitions. And they’ll be rolling out their devices in association with Santam, one of South Africa’s biggest insurers.

Did I mention that all they are did all of this during their undergraduate degrees?

I am in awe of the work done by this team, and cannot wait to see what the future holds for them!


Image was from today’s guest lecture about Jonga delivered by Ntsako.

Song of the day: Major Happy - Fred V and Grafix
Blog 118/365. Read more about my #365of25 journey here

 

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Bad Strategy Part 2/4: Failure to face the problem

Over the next few days I’ll be looking at the “Four Hallmarks of Bad Strategy” from Richard Rumelt’s book Good Strategy/Bad Strategy. Each of these will be linked to a South African example and concluded with a tip to avoid that element of bad strategy.

Note: this post discusses strategy in South African politics. It is not an endorsement for the party being discussed. It is instead an analysis of a shortcoming of their strategy.

The second element of bad strategy that Rumelt highlights is that of “failing to face the problem”. He explains that failure to identify problems means that your strategy is ultimately just a wish list. In order to craft an effective strategy, you need to understand why things haven’t worked well in the past and confront this.

SA Example: The White DA

The Democratic Alliance has been trying everything they can to get into power at a national level. They have made advances in some regards, having won some big local level elections last year.

However, I don’t think that their existing strategy will ever get them in to power at a national level. And the reason is because they are continuously failing to address a fundamental problem:

The DA is perceived to be the party of and for white people

And many South African voters either don’t like this or are scared of what this might mean if the DA get into power. Regardless of whether these fears and dislikes are valid, they are what people perceive, which ultimately direct their voting.

The DA have never tackled this issue head on. Their 2014 National Manifesto and their 2016 Local Manifesto did not contain the word “white” once. They 2016 manifesto used the word “Black” on one ocassion and doesn’t use the word “race” at all.

Some might say that this can’t be the case because now they have a black leader. But I’d argue this has done little to address the problem. They need to find a way to do this if they want to achieve their objectives.

 

Face the problem

 

The solution to this pitfall is simple in theory and difficult in practice: face the problem head on. Avoiding it gets you no where. In tackling the underlying problem, it allows for the development of a more effective strategy


Image is from the 2014 elections when everyone was posting pictures with their thumbs and stamps. I was feeling left out so posted this homemade version to social media.

Song of the day: Zedd - Stay
Blog 117/365. Read more about my #365of25 journey here

 

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Bad Strategy Part 1/4: Fluff

Over the next few days I’ll be looking at the “Four Hallmarks of Bad Strategy” from Richard Rumelt’s book Good Strategy/Bad Strategy. Each of these will be linked to a South African example and concluded with a tip to avoid that element of bad strategy


The first element of bad strategy that Rumelt highlights is that of “fluff”. This can be described as the empty, unnecessary words and terms that are used in organisations to describe their strategy.

The example he uses is this. Try guess what type of company it comes from:

Our fundamental strategy is one of customer-centric intermediation” 

Any guesses?

No?

That is the vision statement of a bank in America. And all it says is “we facilitate transactions”. Their strategy is nothing but fluff.

SA Example: UCT’s Fluffy Strategy

In 2016 UCT issued their “Strategic Planning Framework” for 2016-2020. Their very first goal reads as follows:

Goal 1: To forge a new inclusive identity that reflects a more representative profile of students and staff, and the cultures, values, heritage and epistemologies of the diversity of UCT’s staff and students

This is one hell of a fluffy goal. How do we measure it? When do we know we’ve reached it? What exactly does this identity look like?

The goal itself isn’t necessarily bad. In fact, I agree that UCT does need to become more inclusive in a lot of respects. This has particularly become evident over the last few years.

My concern is the strategy and thinking around the goal. They’ve substituted proper strategy for fancy and unnecessary words.

Dodging the Fluff

Writing up fluffy strategies is tempting because we’re able to hide our uncertainty behind meaningless statements. Avoiding doing so is difficult as it requires us to not only avoid the lingo but to also dig deeper into what we’re trying to do.

Therefore, dodging the fluff requires two things. Firstly, use simple language to describe your overarching strategy. But more importantly, be certain of what you’re actually trying to achieve in the first place.


Image is from 2015 when my flatmate and I tried to start a Stikeez business off the back of the Pick N Pay trend. That’s a story for another time 🙂

Song of the day: Tom Rosenthal - Don't Die Curious
Blog 116/365. Read more about my #365of25 journey here

 

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Our own truth

During a discussion today, I noticed that the person I was speaking to was basing his decisions on his own truth. It seems obvious to do this. You go with what you believe to be true. And this is fine.

However, when presented with evidence that his truth had limitations (and in some cases was wrong) he refused to change his point of view. In fact, he wasn’t even recognising the evidence presented to him.

I think the reason for this is that he wanted his truth to be the actual true. It was clear he was passionate about it and had spent significant time working on it.

In doing this, he might convince himself and people around him to follow his vision. But this might ultimately lead to poor decision making and eventual failure.

Don’t hold on too tightly

Holding on to our truths is instinctive. If we update them, there are many things that are based on them that would need to be changed.

However, we need to realise that these are sunk costs. It might hurt to start off with. But by updating our truths, we align our personal reality to actual reality. Which means that our decisions, actions and results are based on a better foundation, and therefore more likely to succeed.

So don’t hold on to your truths too tightly. Let them exist, but should they be in conflict with the outside world, examine them, analyse them and have the courage to update them.


Image is of my cappuccino at Truth this morning. Still blows my mind how good their coffee is. And yes, the theme of this blog is a play on the Truth Coffee

Song of the day: Man in the mirror - Michael Jackson
Blog 115/365. Read more about my #365of25 journey here

 

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The External Deadline

Today we had a major external deadline for one of my consulting projects. We ended up working from around 8am until 1am this morning and managed to output a significant amount of work. We’d been trying to set internal deadlines for this project but only managed to reach our targets once a deadline was externally imposed.

This reminded me of a paper by Ariely and Wertenbroch that we discussed in my behavioural economics course. It essentially found the same results as what we’d experienced.

To save you from clicking the link (and me from having to explain the paper) here is the abstract:

“Procrastination is all too familiar to most people. People delay writing up their research (so we hear!), repeatedly declare they will start their diets tomorrow, or postpone until next week doing odd jobs around the house. Yet people also sometimes attempt to control their procrastination by setting deadlines for themselves. This paper poses three questions:

  1. Are people willing to self-impose meaningful (i.e., costly) deadlines to overcome procrastination?
  2. Are self-imposed deadlines effective in improving task performance?
  3. When self-imposing deadlines, do people set them optimally, for maximum performance enhancement?

A set of studies examined these issues experimentally, showing that the answer is “yes” to the first two questions, and “no” to the third. People have self-control problems, they recognize them, and they try to control them by self-imposing costly deadlines. These deadlines help people control procrastination, but they are not as effective as some externally imposed deadlines in improving task performance”

It’s an interesting thing to keep in mind. The biggest lesson is that external deadlines are more effective than internal ones 🙂


Image is another one taken on my way to Stellenbosch for work. My project has left me with a weird amount of knowledge about cows

Song of the day: The Middle - Zedd
Blog 114/365. Read more about my #365of25 journey here

 

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